Products and Services

Products and Services

  info@alemlube.co.nz  1300 159 311

Warranty Policy

Warranty Policy Warranty Policy Warranty Policy Warranty Policy Warranty Policy

Warranty Policy

Your Alemlube product is warranted to the original user against defects in workmanship or materials under normal use for a period of twenty four months after purchase date. Any product which is determined to be defective in material and workmanship and returned to Alemlube P/L, shipping costs prepaid, will be repaired or replaced at Alemlube’s option.

This warranty also covers parts that are subject to wear such as O rings, packings, seals, springs, electronic and even electrical components. The warranty does not cover damage or failure which in the judgement of Alemlube arises from misuse, abrasion, corrosion, negligence, accidental damage, faulty installation or tampering.

If Alemlube inspection discloses no defect in material or workmanship, repair or replacement and return will be made at customary charges.

Alemlube has made a diligent effort to accurately illustrate and describe its product in all its literature. However, such illustrations and descriptions are not a warranty.

The above express warranty is in lieu of and excludes all other warranties, express or implied, including, without limitation, merchantability or fitness for a particular purpose. The purchaser shall give written notice of any claim to Alemlube within ten days after discovery of any alleged defect.

In regard to Workshop Equipment, on a supply only basis Ravaglioli vehicle hoists and wheel servicing equipment is covered by a 2 year warranty and when supplied, installed, commissioned and serviced by Alemlube a 3 year warranty applies, Alemlube Automotive Premium products are covered by an 18 month warranty when supplied only and a 30 month warranty when supplied, installed, commissioned and serviced by Alemlube and Alemlube Automotive products are covered by a 1 year warranty when supplied only and a 2 year warranty when supplied, installed, commissioned and serviced by Alemlube.

In regard to Lube Systems, on a supply only basis Alemlube Lube Systems are covered by a 2 year warranty and when supplied, installed, commissioned and serviced by Alemlube a 3 year warranty applies. Alemlube shall not be liable for consequential damages, losses, delays, labour costs or any other expense directly or indirectly arising from use of the product, its liability being expressly limited on the replacement or repair of any defective product or an allowance of credit therefore.

The remedy and recovery of the purchaser on any claim against Alemlube, whether based on contract of this warranty or any alleged negligence shall be as stated and limited herein and shall be exclusive. Proof of purchase including the pump/product serial number will be required to initiate a warranty claim. Claims relating to damage or wear and tear of Alemlube installed products and/or installation materials will be assessed by Alemlube taking into account the actual working conditions and reasonable care and maintenance on behalf of the purchaser.

Warranty is void if any alterations, modifications or repairs are attempted without the express permission of Alemlube.